Terms

Refund Policy

HomeGrad Refund Policy

Non-Refundable Fees

HomeGrad maintains a strict policy regarding the refund of tuition fees. Any application for a refund made less than 30 days prior to the commencement date of the Course will not be eligible for a refund. This policy is in accordance with the terms outlined in the Study Contract with HomeGrad. It is imperative that students familiarize themselves with the contractual obligations to avoid any misunderstandings regarding refund eligibility.

Administrative Charge

Students should be aware that all refund requests for tuition fees are subject to an administrative charge. This charge, which covers administrative costs associated with processing the refund, will be clearly detailed on the Invoice or Payment Page provided to the student. The transparency of this charge ensures that students are fully informed of the financial implications of their refund request.

Method of Payment

HomeGrad adheres to strict guidelines concerning the method of payment for approved refunds. In cases where a refund request is exceptional and approved, the refund will be issued using the same method and to the same account as the original payment. This requirement is in place to comply with money laundering regulations and to ensure transparency in financial transactions. Additionally, students will be required to provide documentation, such as evidence of payment and a copy of the bank statement, to verify the details of the refund request.

Disbursements to Third Parties

It is important for students to understand that any fees payable by HomeGrad on behalf of the student or in connection with the student’s application to a third party are non-refundable and non-transferable. This includes fees such as courier fees, registration fees payable to accrediting bodies, and progression fees. By adhering to this policy, HomeGrad ensures clarity and consistency in financial transactions.

Refund Policy for Executive Education Courses (CPD)

HomeGrad maintains a stringent refund policy for Executive Education Courses (CPD). Once payment is received and immediate access to the HomeGrad Online Study Portal is granted to the student, refunds are not available. This policy underscores the importance of careful consideration prior to enrollment and ensures that students are committed to their chosen course of study.

Refund Policy for Accelerated Master’s Programs – Online/Classroom Training

Students enrolled in the above Training should be aware of the specific refund policy in place. Registration fees are required upon submission of the registration, and tuition fees must be paid in full prior to the course commencement to secure a place. Refunds for programme fees that include flight and accommodation bookings are not possible once these arrangements have been made and paid for.

Refund Policy for Degree Programmes and Top-up Degrees

HomeGrad maintains consistent refund policies for both degree programmes and top-up degrees. Once payment is received and immediate access to the HomeGrad Online Study Portal is granted to the student, refunds are not available. This policy applies regardless of the payment method chosen by the student and underscores the importance of commitment to the chosen course of study.

Refund Policy for Corporate/Business Accounts

In the case of Corporate/Business Accounts, HomeGrad has established a comprehensive refund policy to govern financial transactions. Once payment is received and the Corporate/Business Account Wallet is funded on the HomeGrad Online Study Portal, refunds are not available. Administrators of Corporate/Business Accounts should ensure careful consideration before allocating funds to the Wallet, as refunds for these transactions are not possible once completed.

HomeGrad reserves the right to amend or update this refund policy at any time without prior notice. By adhering to these policies and procedures, HomeGrad aims to maintain transparency and fairness in all financial transactions with its students.